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- Knowledge Base
- Information Technology
- Printing Articles
Instructions for adding non-Toshiba printer queues on a college-owned Windows computer.
- Knowledge Base
- Information Technology
- Computers, Labs, Devices and Hardware Articles
Instructions on AutoPilot setup of Windows computers. This method will not work if the computer is not enrolled in AutoPilot. All new Tech Renewal computers, the start of Fall 2025 Tech Renewal computers will be enrolled in AutoPilot.
- Knowledge Base
- Information Technology
- Operating Systems and Desktop/Web Applications
- Microsoft Windows 11
How to use the Company Portal app for Microsoft Windows to install additional software.
- Knowledge Base
- Information Technology
- Security and Policy Articles
Ithaca College IT provides an anti-virus/anti-malware program from Microsoft for all college-owned Windows and macOS computers. For Windows, the program is called either Windows Defender or Windows Security. macOS will use Microsoft Defender. This guide describes how to scan your computer using this software to search for malicious programs.
- Knowledge Base
- Information Technology
- Network, Internet and Wi-Fi Articles
The Active Directory file server that hosts home and shared folders is called Mentor. This article offers instructions for accessing home and shared folders the Active Directory file server from a computer running Windows on the campus network.
- Knowledge Base
- Information Technology
- Security and Policy Articles
Windows Defender Offline is a powerful anti-virus tool built into Windows 10. It detects and removes malware that can hide from conventional anti-virus software. This guide describes how to scan your computer with Windows Defender Offline.