How to Get Help

Welcome!
The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

 Self Help

Chat with IT - Get live chat support

Contact Information

Service Desk
Walk-ins Permitted (may be limited on certain days)
Location:   104 Job Hall
Live Chat: ithaca.edu/ITchat
Email:       servicedesk@ithaca.edu
 
Classroom Audio Visual Services
Location:            104 Job Hall
Phone Number: (607) 274-1443
 

Residence Hall Internet Support (MyResNet)
Hours: 24 hours/7 days a week
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com