How to Get Help

Welcome!
The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

 Self Help

Featured Content

Conference and Event Services Requests


All faculty, staff and students can now submit requests for services from CES through their new client portal. The site will have a similar look and feel to the IC Client Portal and will offer the following services:
1. Closed Captioning
2. General Requests
3. Room Reservations (this is a link to 25Live)
4. Virtual Events
 

System Alerts

Chat with IT - Get live chat support

Contact Information

Service Desk
Walk-ins Permitted (may be limited on certain days)
Location:            104 Job Hall
Phone Number: (607) 274-1000
Chat:                  ithaca.edu/itchat (new)
Email:                 servicedesk@ithaca.edu
 
Classroom Audio Visual Services
Location:            104 Job Hall
Phone Number: (607) 274-1443
 

Residence Hall Tech Support (MyResNet)
Hours: 24 hours/7 days a week
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com