Popular Services
Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).
A Contract review is the process of analyzing the provisions within a contractual agreement to ensure that the terms are fair and have no potential risks to Ithaca College. This service is designed for Ithaca College employees to submit potential contracts with outside parties to be reviewed by the Contract Review Team who will provide feedback on any clauses or terms that may be unclear or potentially problematic.
Use this service to change/setup your SSPR methods to reset your password.
Students may request to loan a device from the IT Service Desk, the Library, or the Center for Creative Technology.
This service facilitates requests for creating or modifying web forms.
Use this service to request assistance with DUO. You can add a new device, configure DUO Mobile, configure a DUO Token or request a temporary Bypass Code and more.
This service allows you to request a team or request support for an existing team in Microsoft Teams. Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365.
Finance and HR Cloud (Oracle Cloud), is an integrated set of business applications used for Human Resources and Financial Services.
This is to request support for department email and calendar accounts, which allow email messages to be directed to a department rather than to an individual.
Reach your Benefits Consultant directly with this request for help or consultations regarding health insurance, personal/vacation/medical time, leaves of absences, Short-Term and Long-Term Disability, retirement and more.
The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.
Request for app installation on College-owned and managed iPad.
Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.
This service allows you to request access to Microsoft Bookings, an online scheduling tool, or request support for an existing Bookings calendar.
Use this form to request assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...
Change ownership or location for a computer or printer.
This is to request support for your personal College email and calendar account.
Student residence hall internet and wi-fi information
To ensure proper printer functionality after relocation, please provide us with the printer's current and intended locations using this service.
A student should use this service to request a laptop loan for longer than the default 1-2 week period.
Form for requesting help with accounts and passwords.
This is to request the integration of a third-party application with various platforms, including but not limited to Canvas, Microsoft Office, Microsoft Teams, and Zoom.
Use this form to request help with payslips, tax forms, moving expense reimbursements, employment verifications, timecards, costing, and more.
Time for a NEW Computer through the Technology Renewal Process? Fill out this request!