Popular IT Information and Services for Students

Protect Your Office 365 Email Account with Duo!
Minimize the chance of unauthorized access to your Office 365 accounts by enrolling in Duo multi-factor authentication

FREE Microsoft Office 365 ProPlus for Personal Computers
Installation instructions for the complete Microsoft Office 365 Suite on Microsoft Windows or Apple macOS

Password Self-Service
Self-service tool for managing your Netpass account

Personal Computer Equipment Repair (fixIT shop)
Computer and device service by trained and certified technicians

Student Printing
Information about student printing to lab printers

General IT Help Request
Complete this form to submit an online help request to the Service Desk

All Student IT Services

 

Contact Information

Service Desk
104 Job Hall
(607) 274-1000
servicedesk@ithaca.edu


Mon-Thu: 8 AM - 7 PM
Fri: 8 AM - 5 PM
Sun: Noon - 5 PM

After hours large-scale problem report
 
Classroom Audio Visual Services
104 Textor Hall
(607) 274-1443
Hours and Info

fixIT shop
104 Job Hall
(607) 274-3000
fixit@ithaca.edu
Hours and Info

Residence Hall Tech Support (MyResNet)
Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com

Other Campus Services for Students

HomerConnect Help
Get help with the student information system from the Registrar's office.

Student Internet (Apogee)
Student internet access on campus