How to Get Help

Welcome!
The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

 Self Help

Featured Content

 

Duo MFA

FAQs for Duo MFA (multi-factor authentication) and managing your devices

 

Contact Information

Service Desk
104 Job Hall
(607) 274-1000
servicedesk@ithaca.edu


Mon-Thu: 8 AM - 7 PM
Fri: 8 AM - 5 PM
Sun: Noon - 5 PM

After hours large-scale problem report
 
Classroom Audio Visual Services
104 Textor Hall
(607) 274-1443
Hours and Info

fixIT shop
104 Job Hall
(607) 274-3000
fixit@ithaca.edu
Hours and Info

Residence Hall Tech Support (MyResNet)
Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com