Welcome!
The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

• Find Services - Search the service catalog and request specific services (A-Z listing)
• Request Help - Submit a general help request

 Self Help

• Knowledge Base - Search help articles, how-to guides and answers to common questions
• My Submitted Tickets - View your in-progress or past tickets and requests

New eduroam Wi-Fi Service

Ithaca College is now a member of eduroam, a service which allows people to use their "home" institution's username and password to access the secure wireless network at other participating schools. Read more in Intercom.

 

Service Desk

104 Job Hall
(607) 274-1000
servicedesk@ithaca.edu


Mon-Thu: 8 AM - 7 PM
Fri: 8 AM - 5 PM
Sun: Noon - 5 PM

After hours large-scale problem report

 

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Classroom Audio Visual Services

104 Textor Hall
(607) 274-1443

Hours and Info

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fixIT shop

104 Job Hall
(607) 274-3000
fixit@ithaca.edu

Hours and Info

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Residence Hall Tech Support (MyResNet)

Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com