Updating...
Skip to main content
Filter your search by categories
All
Knowledge Base
Service Catalog
To search for items with a specific tag, enter the # symbol followed by the name of the tag
Search
Sign In
Show Applications Menu
Ithaca College
Sign In
Search
Home
Student Info
Services
Knowledge Base
More Applications
System Alerts
About System Maintenance
Welcome!
This is the new IT Service Portal, powered by TeamDynamix. This is your "go to" place for finding technology answers and requesting IT services. New content will continually be added, so check back often.
Portal Guide
Filter your search by categories
All
Knowledge Base
Service Catalog
To search for items with a specific tag, enter the # symbol followed by the name of the tag
Search
My Tickets
Contact Information
Service Desk
104 Job Hall
(607) 274-1000
servicedesk@ithaca.edu
Spring Semester Hours:
MON-THU, 8:00 am - 7:00 pm
FRI, 8:00 am - 5:00 pm
SUN, noon- 5:00 pm
Classroom Audio Visual Services
104 Textor Hall
(607) 274-1443
Hours and Info
fixIT
104 Job Hall
(607) 274-3000
fixit@ithaca.edu
Hours and Info
Browse Services
Popular Services
General Help Request
Mentor and Praxis Folder Access Changes
Report an IC Workflow Problem or Issue
Computer and Web Applications Help Request
Network, Internet and Wi-Fi Help Request
Active Directory Generic Account
Computers, Devices and Hardware Help Request
SharePoint Site Request
Computer Lab Software Request
Telephone or Voice Mail Change Request
Browse Knowledge Base
Popular Articles
Quick Guide: GlobalProtect VPN Setup
Wireless Networks & Wi-Fi
How To: Install Microsoft Office 365 ProPlus
Recommended Virtual Private Network (VPN) Providers
Office 365 Multi-Factor Authentication
Error at startup - macOS could not be installed on your computer
Microsoft Windows 10 Upgrade & Installing Update Instructions
Quick Guide: Microsoft Windows 10
Getting Started: HuddleWall
Student Printing