Welcome!
The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

• Find Services - Search the service catalog and request specific services (A-Z listing)
• Request Help - Submit a general help request

 Self Help

• Knowledge Base - Search help articles, how-to guides and answers to common questions
• My Submitted Tickets - View your in-progress or past tickets and requests

Duo MFA Self Enrollment

Make your IC email account more secure by self-enrolling for Duo MFA (multi-factor authentication)

Fall 2018 Changes to Client Portal

Read more in Intercom about the enhancements to this page for Fall 2018

Service Desk

104 Job Hall
(607) 274-1000
servicedesk@ithaca.edu


Mon-Thu  8:00 AM - 7:00 PM
Fri             8:00 AM - 5:00 PM
Sun          12:00 PM - 5:00 PM

After hours large-scale problem report

Classroom Audio Visual Services

104 Textor Hall
(607) 274-1443

Hours and Info

fixIT shop

104 Job Hall
(607) 274-3000
fixit@ithaca.edu

Hours and Info

Residence Hall Tech Support (MyResNet)

Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com