How to Get Help

Welcome!
The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

 Self Help

Featured Content

 

Duo MFA Self Enrollment

Make your IC email account more secure by self-enrolling for Duo MFA (multi-factor authentication)

Fall 2018 Changes to Client Portal

Read more in Intercom about the enhancements to this page for Fall 2018

Contact Information

Service Desk
104 Job Hall
(607) 274-1000
servicedesk@ithaca.edu


Mon-Thu  8:00 AM - 7:00 PM
Fri             8:00 AM - 5:00 PM
Sun          12:00 PM - 5:00 PM

Classroom Audio Visual Services
104 Textor Hall
(607) 274-1443
Hours and Info

fixIT shop
104 Job Hall
(607) 274-3000
fixit@ithaca.edu
Hours and Info

Residence Hall Tech Support (MyResNet)
Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com