How to Get Help

The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

 Self Help

Featured Content


Duo MFA Self Enrollment

Make your IC email account more secure by self-enrolling for Duo MFA (multi-factor authentication)

Fall 2018 Changes to Client Portal

Read more in Intercom about the enhancements to this page for Fall 2018

Contact Information

Service Desk
104 Job Hall
(607) 274-1000

Mon-Thu  8:00 AM - 7:00 PM
Fri             8:00 AM - 5:00 PM
Sun          12:00 PM - 5:00 PM

After hours large-scale problem report
Classroom Audio Visual Services
104 Textor Hall
(607) 274-1443
Hours and Info

fixIT shop
104 Job Hall
(607) 274-3000
Hours and Info

Residence Hall Tech Support (MyResNet)
Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700