How to Get Help

The IT Service Portal is your "go to" place for technology help. See the Portal Guide for more info.

 IT Help

 Self Help

Featured Content



FAQs for Duo MFA (multi-factor authentication) and managing your devices


Contact Information

Service Desk
104 Job Hall
(607) 274-1000

Mon-Thu: 8 AM - 7 PM
Fri: 8 AM - 5 PM
Sun: Noon - 5 PM

After hours large-scale problem report
Classroom Audio Visual Services
104 Textor Hall
(607) 274-1443
Hours and Info

fixIT shop
104 Job Hall
(607) 274-3000
Hours and Info

Residence Hall Tech Support (MyResNet)
Hours: 24 x7
Call:    (877) 478-8893
Text:   “ResNet” to 84700