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Services or Offerings?
(SSPR) Self Service Password Reset
  1. Services
  2. Accounts and Passwords
Use this service to change/setup your SSPR methods to reset your password.
Adobe Captivate
  1. Services
  2. Computer and Web Applications
Adobe Captivate is an authoring tool that is used for creating eLearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in HTML5 format.

Only offered in the 'named license' model, the College has 10 Adobe Captivate licenses (under the Adobe VIP Portal) that were purchased for the Park School under the direction of Professor Dennis Charsky.
Adobe Shared Device License Request
  1. Services
  2. Computer and Web Applications
Faculty and staff may request Adobe products for a shared College computer.
Cloud Storage Assistance (Microsoft OneDrive)
  1. Services
  2. Computer and Web Applications
Microsoft OneDrive is a cloud storage solution, a file sharing tool, a mobile access platform, as well as a collaborative workspace.
Collaboration & Business Productivity Consultation
  1. Services
  2. Projects and Professional Services
The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.
College iPad App Installation Request
  1. Services
  2. Computer and Web Applications
Request for app installation on College-owned and managed iPad.
Contract Review
  1. Services
  2. Projects and Professional Services
This service is used to review and approve contracts before they are signed.
Department Email and Calendar Account
  1. Services
  2. Email and Calendar
This is to request support for department email and calendar accounts, which allow email messages to be directed to a department rather than to an individual.
Digital Signage Help Requests
  1. Services
  2. Computers, Devices and Hardware
Use this form to request assistance with digital signage issues, such as software malfunctions, offline or damaged signs. If you are looking for information on how to use Optisigns, please visit https://ithaca.teamdynamix.com/TDClient/34/Port...
Drupal Document Library Request
  1. Services
  2. Computer and Web Applications
This service is to request a new public document library for the storage of documents and files for a public Drupal website.
DUO Support
  1. Services
  2. Security
Use this service to request assistance with DUO. You can add a new device, configure DUO Mobile, configure a DUO Token or request a temporary Bypass Code and more.
Equipment Moves
  1. Services
  2. Computers, Devices and Hardware
Request for College computer equipment to be moved.
Equipment Removal
  1. Services
  2. Computers, Devices and Hardware
Request removal of unneeded or non-functional IC computer equipment.
Faculty and Staff Request for Loan
  1. Services
  2. Computers, Devices and Hardware
Faculty and Staff would use this service to request to loan an asset from IT.
Finance and HR Cloud
  1. Services
  2. Administrative and Business Applications
Finance and HR Cloud (Oracle Cloud), is an integrated set of business applications used for Human Resources and Financial Services.