My Recently Visited Services

Form for requesting help with accounts and passwords.

Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.

Faculty and staff can request a shared computer login, such as for specialized labs.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

Request an Outlook calendar room resource or request changes to an existing room resource.

Request a new mailing list or changes to an existing list.

Short-term computer equipment reservations for faculty and staff.

The Technology Learning Center (TLC), located in Friends 101, contains a Huddlewall, ten laptops with Microsoft Windows, three laptops with Apple macOS, four wall-mounted computers, and four group workstations with flexible furniture that can host up to 12 individuals. Reserve the TLC for your staff or faculty meeting, academic class or student group session.

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

Request help with network, internet and Wi-Fi (other than Apogee ResNet)

Request for College computer equipment to be moved.

IT can assist members of the campus community with the identification of an appropriate tool to conduct official College business, such as remote meetings, presentations and receive remote presentations, such as guest lecturers.

Request a telephone or voice mail related change or move in a campus office.

Student residence hall internet and wi-fi information

Access your personal Ithaca College email and calendar account.

Help with computer software and Web applications.

Request help with a technology-related security issue.

Request a new departmental email account, or request changes to an existing one.

IT provides commonly used software in the Classroom and Lab images. If you need software installed or upgraded to support instruction, please submit this form.

Request support for general email and calendar issues.

Client self-service tool for managing their Netpass account.

Go here to ask for help with Sakai or to report a problem/issue.

Request a new student org email account, or request changes to an existing one.

Request an account with Turnitin, an online tool which reviews written work for originality, and offers additional features such as Grademark®, for paperless grading.

Request help with general telephone or voice mail problems