My Recently Visited Services

Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.

Faculty and Staff have the ability to reserve certain computer labs during the year.

Request a telephone or voice mail related change or move in a campus office.

SPSS for teaching and non-commercial academic research

Students may borrow a Windows laptop for short-term use from the self-service kiosk in Friends Hall.

This service allows you to request access to Microsoft Bookings, an online scheduling tool, or request support for an existing Bookings calendar.

Request voice mail service for individual or departmental office phones.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

This service allows you to request a new Instructional Canvas Course.

IT can assist members of the campus community with the identification of an appropriate tool to conduct official College business, such as remote meetings, presentations and receive remote presentations, such as guest lecturers.


This is to request support for department email and calendar accounts, which allow email messages to be directed to a department rather than to an individual.

This service allows you to request a team or request support for an existing team in Microsoft Teams. Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365.

Request help with network, internet and Wi-Fi (other than Apogee ResNet)

This is to request support for an Outlook Calendar resource which is typically used to manage department meeting rooms and can be scheduled using Outlook Calendar.

This service is to request a consultation for a new web form that can be deployed on Drupal websites, in emails, and through other services.

An optional voice mail feature that allows you to receive an email with an audio copy of any voice mail messages that callers leave on your campus telephone extension.

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

Client self-service tool for managing their Netpass account.

Request help with general telephone or voice mail problems

This is to request support for your personal College email and calendar account.

Request help with a technology-related security issue.

Student residence hall internet and wi-fi information

Request assistance with questions or issues related to teaching and learning tools.