Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

A student should use this service to request a laptop loan for longer than the default 1-2 week period.

This service allows you to request a team or request support for an existing team in Microsoft Teams. Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365.

Student residence hall internet and wi-fi information

Short-term computer equipment reservations for faculty and staff.

This is to request a new IC email list, or request support for an existing IC email list, which is used to send email messages to all list members at one time.

Time for a NEW Computer through the Technology Renewal Process? Fill out this request!

Request a telephone or voice mail related change or move in a campus office.

SPSS for teaching and non-commercial academic research

Faculty and staff may request a shared workstation login account, such as for use in specialized labs on shared computers.

The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.

Request help with a technology-related security issue.

Client self-service tool for managing their Netpass account.

This is to request support for department email and calendar accounts, which allow email messages to be directed to a department rather than to an individual.

Help with printing to campus printers.

Request help with network, internet and Wi-Fi (other than Apogee ResNet)

Request removal of unneeded or non-functional IC computer equipment.

Students may borrow a Windows laptop for short-term use from the self-service kiosk in Friends Hall.

This service is to request a consultation for a new web form that can be deployed on Drupal websites, in emails, and through other services.

This service is used to request work from the Audio Visual group.

This service allows you to request access to Microsoft Bookings, an online scheduling tool, or request support for an existing Bookings calendar.

Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.

Use this service to report a problem or issue with IC Workflow.

Support for Canvas for all aspects of campus use.