Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

Request a new departmental email account, or request changes to an existing one.

This service allows you to request a team for Microsoft Teams, a communication and collaboration platform that brings together Office 365 and third-party applications and services. Teams includes chat, audio and video calls, file sharing, virtual meeting capability, and more.

SPSS for teaching and non-commercial academic research

Student residence hall internet and wi-fi information

This service is used to request work from the Audio Visual group.

Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

Form to request support for a variety of tasks related to the Ithaca.edu website.

Help with computer software and Web applications.

Access your personal Ithaca College email and calendar account.

The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.

IT provides commonly used software in the Classroom and Lab images. If you need software installed or upgraded to support instruction, please submit this form.

Request a new mailing list or changes to an existing list.

Request support for general email and calendar issues.

Reschedule installation, report special software needs, etc prior to your scheduled upgrade time.

Request Single Sign-On integration

Request access to Microsoft Bookings, an online scheduling tool.

Request for College computer equipment to be moved.

Request help with network, internet and Wi-Fi (other than Apogee ResNet)

Client self-service tool for managing their Netpass account.

Go here to ask for help with Sakai or to report a problem/issue.

Request assistance with questions or issues related to teaching and learning.

Form for requesting help with accounts and passwords.

Request for Taskstream account creation for staff.