Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

Change ownership or location for a computer or printer.

Request a new student org email account, or request changes to an existing one.

This service allows you to request a team for Microsoft Teams, a communication and collaboration platform that brings together Office 365 and third-party applications and services. Teams includes chat, audio and video calls, file sharing, virtual meeting capability, and more.

This service allows you to request a consultation regarding your Sakai Project Site(s) or the deletion of a site(s).

Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.

This service allows you to request a new Canvas Course.

Use this service to request a new computer or printer.

Students may borrow a Windows laptop for short-term use from the self-service kiosk in Friends Hall.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

Faculty and staff can request a shared computer login, such as for specialized labs.

Request for College computer equipment to be moved.

Client self-service tool for managing their Netpass account.

Request a new departmental email account, or request changes to an existing one.

Form to request support for a variety of tasks related to the Ithaca.edu website.

Short-term computer equipment reservations for faculty and staff.

This service is to request a new public document library for the storage of documents and files for a public Drupal website.

Request help with network, internet and Wi-Fi (other than Apogee ResNet)

The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.

Student residence hall internet and wi-fi information

This service allows you to request a Microsoft SharePoint site, a document management and storage platform with integration with Office 365.

Request help with a technology-related security issue.

Form for requesting help with accounts and passwords.

This service is used to request work from the Audio Visual group.

Request support for general email and calendar issues.