Popular Services

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

Support for Canvas for all aspects of campus use.

Change ownership or location for a computer or printer.

Supervisors may request permission changes to Mentor or Praxis server folders on behalf of their employees and student workers.

This service allows you to request a team or request support for an existing team in Microsoft Teams. Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365.

Request a telephone or voice mail related change or move in a campus office.

Client self-service tool for managing their Netpass account.

This service allows you to request access to Microsoft Bookings, an online scheduling tool, or request support for an existing Bookings calendar.

Use this service to request a new computer or printer.

Request help with general telephone or voice mail problems

Access your personal Ithaca College email and calendar account.

Request a new departmental email account, or request changes to an existing one.

Request a guest account for non-Ithaca College users, if Canvas access is needed.

Student residence hall internet and wi-fi information

The Business Productivity group is responsible for business productivity, organizational communication and collaboration, and workflow applications and services. Request a consultation with the Business Productivity group.

Request help with a technology-related security issue.

Form for requesting help with accounts and passwords.

Submit a Project or Major Technology Purchase Request

Form to request support for a variety of tasks related to the Ithaca.edu website.

Faculty and staff can request a shared computer login, such as for specialized labs.

Short-term computer equipment reservations for faculty and staff.

This service is to request a new public document library for the storage of documents and files for a public Drupal website.

Students may borrow a Windows laptop for short-term use from the self-service kiosk in Friends Hall.

Request support for general email and calendar issues.

Request assistance with questions or issues related to teaching and learning tools.