Recently Modified Articles

This article covers how to share public files and folders from a Microsoft SharePoint-based document library into the Drupal content management system.
In an effort to encourage sustainability and reduce wasteful printing, Ithaca College implemented a print management program in the library and all student computer labs. Prior to this program, 20% of paper printed at these locations was immediately discarded or not claimed. This program controls student printing in all of the on-campus computer labs, including the library.
All College-owned devices will be updated to Microsoft Office 365 ProPlus starting on January 5, 2021. Office 365 is a suite of familiar Office applications that includes Word, Excel, PowerPoint, Outlook, OneDrive, and Teams that is updated regularly with new features, security updates, and provides an enriched collaboration experience with other Office products.
Dell e7270, 7280, 7290 ,7300, 5300, 5310
Windows 10 v1909 or Upgrade to Windows 10 v1909
The error comes from the upgrade to Windows 1909, if the laptop is upgraded it will cause the laptop to not see the Windows volume as a bootable device. This can be resolved by disabling Secure Boot in the BIOS settings.
Certain common items such as copy paper, batteries, hand sanitizer, and face masks are available on campus and should be ordered through the Ithaca College Warehouse. This article includes ordering instructions and a list of items available from the Warehouse.
Contact lists for Microsoft Outlook are handled differently depending upon the operating system and how it is stored. This article explains the differences and IT's recommendation.
This article explains how to install Microsoft Office 365 ProPlus on Microsoft Windows or Apple macOS.
Microsoft Office 365 ProPlus is a suite of productivity and collaboration applications that includes always up-to-date versions of Word, Excel, PowerPoint, OneDrive, Outlook, and Teams. It includes desktop, mobile, and web versions of Word, Excel, PowerPoint, Outlook, and Teams, and 1 TB of cloud storage with OneDrive.
Majordomo is an application to manage an email distribution list, or a group of mail recipients that is addressed as a single recipient.
There is a known problem importing Sakai Lesson content from a prior site during site creation process. This article explains the problem and provides a step-by-step workaround.
An Overview of the ways you can find and get support for the Tools offered by Learning and Innovative Technology.
When ordering items in the Procurement module that are not contained within a supplier's catalog, these items must be entered manually and requested via a non-catalog requisition. This article contains instructions for creating requisitions containing non-catalog items.
Established scheduling guidelines for performing necessary maintenance on computers, applications and network systems.
To report a large-scale computer or system problems affecting multiple people outside of normal business hours, call the Service Desk at 4-1000. Select option #4.
Manage your email account's blocked and safe senders list.
This article covers common questions around the Duo Multi Factor Authentication Service.
Any matriculated student who attended Ithaca College for at least one semester after May 2013 is eligible for email from IC.
Information about Apple's announced (April 2018) discontinuation of support for 32-bit applications.
This article explains how to request a temporary backup folder for technology renewal data backup or for situations where data must be backed up prior to a hard drive replacement/computer re-image.
This article explains how to use the voicemail system from any touch-tone telephone 24 hours a day, 7 days a week. The first time you use your voice mail, you must “personalize” it.
The Ithaca College Mailing App is a web-based tool for sending email messages to a large list of Ithaca College recipients. Regular email accounts have a sending limit of 500 recipients per message or 10,000 recipients per 24-hour period. The Mailing App can only be used by faculty and staff and requires an account. It allows personalized, HTML messages to be sent to Ithaca College email addresses only.
How to obtain Web analytics for IC Web pages
This article is a step-by-step guide to activate your Netpass. This will allow you to sign into myHome, Sakai, Intercom, WebPrint, email, and Microsoft Office 365, SiSo, IC Workflow, and Ithaca.edu.
This article explains how to restore lost files on Mentor on Microsoft Windows.