Popular Articles

OneNote: How to Transfer Data from One Notebook to Another
The following article explains how to transfer data from one OneNote notebook to another.
How To: Changing the Default Browser & Email in Windows 10
This article explains how to change the Microsoft Windows 10 default browser from Microsoft Edge to your preferred browser and change your default email client from Microsoft Windows Mail to Microsoft Outlook.
Changing PDF Viewer to Adobe Acrobat Reader on Microsoft Edge
This article provides details on setting the default PDF viewer to Adobe Acrobat Reader on the Microsoft Edge browser in Microsoft Windows.
iTunes U at Ithaca College
iTunesU was a service provided by Apple that was used by Ithaca College beginning in 2007 to serve educational audio and video. In 2017 Apple discontinued iTunes U and content was migrated to Apple Podcasts. This article explains iTunes U and how to access and manage content.
Manage Notifications in Microsoft Teams
This article explains how to manage your notifications for chats, teams, and meetings in Microsoft Teams.
Quick Guide: GlobalProtect VPN (Secure Remote Access) Setup
This guide goes through the steps to install, configure, and connect to GlobalProtect VPN for remote access to Ithaca's network.
IC HR Cloud: Timecards (Student Employees and Supervisors)
Introduction to Duo
Duo is Ithaca College's multifactor authentication (MFA) tool, which provides more robust security compared to only using a password, and minimizes the chance of unauthorized access to your accounts.
Duo Multi-Factor Authentication (MFA) Setup Guide
This guide covers configuration options for Duo, which is Ithaca College's multi-factor authentication (MFA) tool. MFA provides more robust security compared to only using a password, minimizing the chance of unauthorized access to your accounts.
Remote Access to Lab Computers
Because of current COVID-19 restrictions, Ithaca College is providing faculty, staff, and students remote access privileges to certain labs on campus. This will allow you to access lab software.
FAQ: Duo Multi-Factor Authentication (MFA)
This article covers common questions around the Duo Multi Factor Authentication Service.
How To: Install Office 365 ProPlus for Personal Devices
This article explains how to install Microsoft Office 365 ProPlus on Microsoft Windows or Apple macOS.
Support Levels and Response Times
What you can expect from Ithaca College Information Technology
IC HR Cloud: Basic Introduction for Employees
IC HR Cloud is used to update and access your personal information, search the employee directory, and access your compensation info. Eventually, IC HR Cloud will be used for several other purposes including, but not limited to, timecards, pay slips, benefits, and all other functions currently found in Parnassus for HR.
Installing Adobe Creative Cloud and Apps
Adobe Creative Cloud is a set of desktop, web, and mobile applications and services that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
Introduction to Microsoft Teams
Microsoft Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365 that brings everything together into a shared workspace where you can chat, meet, share files, and work with business applications.
Wireless Networks and WiFi
Ithaca College provides wireless (Wi-Fi) network coverage to all academic and administrative buildings, all residence halls and many other locations on campus for students, faculty, staff, sponsored affiliates, and guests.
IC HR Cloud: Timecards and Scheduling Absence (Staff and Supervisors)
Instructions for Suppliers - Registering as a Supplier with Ithaca College
This article contains instructions for suppliers registering with Ithaca College for purchase ordering, invoicing, and receiving payments from Ithaca College.
Team Dynamix Asset Management Database
Here are the steps to get to the client portal where you are able to identify all the technology devices allocated under your name.
Student Printing
In an effort to encourage sustainability and reduce wasteful printing, Ithaca College implemented a print management program in the library and all student computer labs. Prior to this program, 20% of paper printed at these locations was immediately discarded or not claimed. This program controls student printing in all of the on-campus computer labs, including the library.
Zoom for Outlook Add-in
The Zoom plugin for Microsoft Outlook has been replaced with the Zoom for Outlook add-in. The deprecated Zoom plugin for Microsoft Outlook is not compatible with both Apple macOS Catalina 10.15 and Microsoft Office ProPlus. The following steps will remove the Zoom plug-in and install the Zoom for Outlook add-in.
How To: Activate Your Netpass Account
This article is a step-by-step guide to activate your Netpass. This will allow you to sign into myHome, Sakai, Intercom, WebPrint, email, and Microsoft Office 365, SiSo, IC Workflow, and Ithaca.edu.
Quick Guide: Enroll in Self Service Password Reset (SSPR)
This walks through setting up and managing your SSPR settings which allows you to manage your password to Ithaca College accounts or reset your password if you forget it.
Ithaca College Email
This is an overview of email for Ithaca College faculty, staff, students, alumni, and retirees, and for department and student organization accounts.