- Knowledge Base
- Email and Calendar Articles
This article explains how to hide attendees from showing in Microsoft Outlook Calendar events that were created in the Outlook desktop client.
- Knowledge Base
- Computer and Web Applications Articles
- Microsoft Windows 10
This article explains how to change the Microsoft Windows 10 default browser from Microsoft Edge to your preferred browser and change your default email client from Microsoft Windows Mail to Microsoft Outlook.
- Knowledge Base
- Network, Internet and Wi-Fi Articles
This guide goes through the steps to install, configure, and connect to GlobalProtect VPN for remote access to Ithaca's network.
- Knowledge Base
- Computer and Web Applications Articles
- Microsoft Office 365
The following article explains how to transfer data from one OneNote notebook to another.
- Knowledge Base
- Learning Technology Articles
iTunesU was a service provided by Apple that was used by Ithaca College beginning in 2007 to serve educational audio and video. In 2017 Apple discontinued iTunes U and content was migrated to Apple Podcasts. This article explains iTunes U and how to access and manage content.
- Knowledge Base
- Security Articles
Duo is Ithaca College's multifactor authentication (MFA) tool, which provides more robust security compared to only using a password, and minimizes the chance of unauthorized access to your accounts.
- Knowledge Base
- Computer and Web Applications Articles
- Microsoft Office 365
- Teams
This article explains how to manage your notifications for chats, teams, and meetings in Microsoft Teams.
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- Other IC Departments
- Human Resources
- IC HR Cloud
- Knowledge Base
- Computer and Web Applications Articles
- Adobe
This article provides details on setting the default PDF viewer to Adobe Acrobat Reader on the Microsoft Edge browser in Microsoft Windows.
- Knowledge Base
- Security Articles
This guide covers configuration options for Duo, which is Ithaca College's multi-factor authentication (MFA) tool. MFA provides more robust security compared to only using a password, minimizing the chance of unauthorized access to your accounts.
- Knowledge Base
- Security Articles
This article covers common questions around the Duo Multi Factor Authentication Service.
- Knowledge Base
- Computer and Web Applications Articles
Because of current COVID-19 restrictions, Ithaca College is providing faculty, staff, and students remote access privileges to certain labs on campus. This will allow you to access lab software.
- Knowledge Base
- Computer and Web Applications Articles
- Microsoft Office 365
This article explains how to install Microsoft Office 365 ProPlus on Microsoft Windows or Apple macOS.
- Knowledge Base
What you can expect from Ithaca College Information Technology
- Knowledge Base
- Learning Technology Articles
- Video Hosting with Kaltura
How to fix the error that does not allow 3rd Party cookies to work in Safari, iOS devices andInternet Explorer.
- Knowledge Base
- Computer and Web Applications Articles
- Adobe
Adobe Creative Cloud is a set of desktop, web, and mobile applications and services that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
- Knowledge Base
- Computer and Web Applications Articles
- Microsoft Office 365
- Teams
Microsoft Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365 that brings everything together into a shared workspace where you can chat, meet, share files, and work with business applications.
- Knowledge Base
- Other IC Departments
- Human Resources
- IC HR Cloud
- Knowledge Base
- Network, Internet and Wi-Fi Articles
Ithaca College provides wireless (Wi-Fi) network coverage to all academic and administrative buildings, all residence halls and many other locations on campus for students, faculty, staff, sponsored affiliates, and guests.
- Knowledge Base
- Other IC Departments
- Human Resources
- IC HR Cloud
IC HR Cloud is used to update and access your personal information, search the employee directory, and access your compensation info. Eventually, IC HR Cloud will be used for several other purposes including, but not limited to, timecards, pay slips, benefits, and all other functions currently found in Parnassus for HR.
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- Other IC Departments
- Business and Finance
- Procurement
This article contains instructions for suppliers registering with Ithaca College for purchase ordering, invoicing, and receiving payments from Ithaca College.
- Knowledge Base
- Computer and Web Applications Articles
- Zoom
The Zoom plugin for Microsoft Outlook has been replaced with the Zoom for Outlook add-in. The deprecated Zoom plugin for Microsoft Outlook is not compatible with both Apple macOS Catalina 10.15 and Microsoft Office ProPlus. The following steps will remove the Zoom plug-in and install the Zoom for Outlook add-in.
- Knowledge Base
- Printing Articles
In an effort to encourage sustainability and reduce wasteful printing, Ithaca College implemented a print management program in the library and all student computer labs. Prior to this program, 20% of paper printed at these locations was immediately discarded or not claimed. This program controls student printing in all of the on-campus computer labs, including the library.
- Knowledge Base
- Computers, Labs, Devices and Hardware Articles
- Technology Renewal
Here are the steps to get to the client portal where you are able to identify all the technology devices allocated under your name.
- Knowledge Base
- Email and Calendar Articles
This article is an introduction to using email and calendar in Microsoft Outlook.