Zoom Recording Settings Support

On April 12th, 2020, Zoom changed default settings globally for the behavior of zoom recordings, automatically adding a password to cloud Recordings created (note: not the meeting password, but a separate Recording password). Recordings passwords are automatically required on any meetings created between April 12th, 2020, and April 13th, 2020. An additional settings change made on April 13th, 2020 required all users to be authenticated in order to view any cloud Recordings. This article outlines the steps for individuals to make their Recordings accessible to participants and individuals to which they need to distribute recordings.

Because there are questions surrounding best practices while upholding any FERPA related responsibilities we have with these recordings, please carefully review the client's case and give them the option based on that. Always err on the side of more secure and changing afterward; it is easier to expand access than to revoke access. Once any kind of resource is accessed, you cannot undo that experience.

Audience

This article is intended for IT Support staff.

Platform

Windows 10; MacOS; iOS; Android; Canvas LTI tool

Configuring Recordings Settings

Below we will review the steps for the various use cases in which individuals will need to share or access shared recordings.

 

 

All recipients have an IC NetPass account

Retrieve the password to the recording and share it.

  1. Log into https://ithaca.zoom.us
  2. Click the Recordings left sidebar tab.
  3. Click Share button next to the recording you would like to share.
    In the new panel that opens, there are a variety of security options for your Recording. Toward the bottom will be a password in a text box you can copy to your clipboard, or otherwise change, to share with users. 
  4. Under Passord Protect, click in the password field and copy the password to your clipboard, or otherwise change the password, to share with users.

 

Guest Users with no IC NetPass account

  1. Log into https://ithaca.zoom.us
  2. Click the Recordings left sidebar tab.
  3. Click Share button next to the recording you would like to share.
    In the new panel that opens, there are a variety of security options for your Recording. At the bottom is a Password section, and at the top is a "Share this recording" slider with radio buttons below it. 
  4. Click the Password Protect slider button to the On position. (it should be highlighted in blue)
  5. Under Passord Protect, click in the password field and copy the password to your clipboard, or otherwise change the password, to share with users.
  6. At the top by the "Share this recording" slider, click the Publicly radio button to allow the recording to be shared with anyone who has the password (and link) listed below.

 

Sharing with Anyone

  1. Log into https://ithaca.zoom.us
  2. Click the Recordings left sidebar tab.
  3. Click Share button next to the recording you would like to share.
    In the new panel that opens, there are a variety of security options for your Recording. At the bottom is a Password section, and at the top is a "Share this recording" slider with radio buttons below it. 
  4. Click the Password Protect slider button to the off position. (it will no longer be highlighted in blue)
  5. At the top is a "Share this recording" slider with radio buttons below. Click the Publicly button to allow the recording to be shared with anyone.

 

Details

Article ID: 833
Created
Tue 4/14/20 11:35 AM
Modified
Fri 11/3/23 4:15 PM