Microsoft Outlook "Report Message" as Phishing

The "Report Message" add-in for the desktop Microsoft Outlook apps and on Outlook on the Web allows people to report suspected phishing and scam email messages. Using the feature will forward the message to IT staff, and will allow Information Security to receive detailed information from the message that is helpful in determining the message's origin and legitimacy.

Audience

This article is intended for students, faculty and staff.

Platform

Microsoft Outlook 2016, Outlook 2013 and Outlook on the Web for Microsoft Windows and Apple macOS.

Using the “Report Message” Button on Microsoft Outlook Application

  1. Make sure the home tab is selected, if not click the home tab on the top right corner.
  2. At the end of the Home tab there will be a Report Message icon.
  3. Click the Report Message icon to view the drop down.
  4. Click Report as Phishing.
  5. A pop up will appear asking if you would like to Report or Don't Report.
  6. Select Report.
  7. To confirm that you want to report the email as a phishing attempt, click Report Message.

The message will be sent as an attachment to spam@ithaca.edu and computer_abuse@ithaca.edu, and move the message to your Junk email folder. The message is sent as an attachment to ensure that the header information is intact. This allows us to gain some insight on the origin of the message, including things like the actual source email address, source email gateway, and source IP address. This information is collected to assist us with determining the legitimacy of a message, as well as helping us search for other similar messages from the same source.

Outlook on the Web for Mac & Windows

 

1. Open suspected email.

2. On the right hand side of the email there will be ellipsis "..." 

3. Click the ellipsis "..." and there will be an option to Mark as Phishing.

4. Click Mark as Phishing

5. A pop up will appear asking if you would like to Report or Don't Report.

6. Select Report.

7. To confirm that you want to report the email as a phishing attempt, click Report Message.

Report Message on iPhone Outlook Application

 

1. Open suspected phishing email 

2. Click the ellipsis (...) icon

3. Tap Report Message.

4. It will take you to a screen with options.

5. Tap the Report as phishing option.

6. Another screen with options will appear, tap report.

 

Details

Article ID: 299
Created
Mon 3/5/18 4:56 PM
Modified
Mon 1/13/20 11:03 AM