The IT Project Request process starts with the requester (or their designee) submitting the Project Request form found in the IT Service Portal. For academic software, there will be a different form and the request will need to be approved by ETAC. If a purchase from a vendor is involved, the contract will need to be submitted and approved through the college's Contract Review process before being signed.
Next Steps for IT
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An IT representative will contact you within ten business days of your request.
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IT will review the information you submitted and perform research necessary to better understand the request.
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IT will meet with you and others who will be involved in the project or purchase to obtain additional information about the initiative so it can be prioritized properly.
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IT will document the details of the request in our IT Service Portal for your review.
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For requests submitted for next fiscal year, IT will wait for budget approval before proceeding.
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Project requests will be added to the project portfolio when resources become available.
Next Steps for the Requester - Prepare for conversations with IT about the project by:
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Identifying benefits this project or purchase will achieve (value)
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Identifying potential risks related to this project or purchase so that we can mitigate those risks and ensure a successful project (risks)
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Identifying people who are interested in the outcome of the project or purchase and would want to be kept informed of progress (stakeholders)
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For project requests, identify resources from the campus community that will need to be involved with this project (resources)