Quick Guide: Accessing your new Ithaca College account with Self Service Password Reset (SSPR)

New students: You should be enrolled in SSPR and able to use it to set your initial password (or later to reset a forgotten password) as long as you provided a personal (not ithaca.edu) email address and cell phone number on your Common Application.

New employees: You should be enrolled in SSPR and able to use it to set your initial password (or later to reset a forgotten password) as long as you provided a personal (not ithaca.edu) email address and cell phone number on your job acceptance form.

To set your initial IC password with SSPR

Go to: https://aka.ms/sspr

• You will be prompted to enter your Ithaca College email address and complete a CAPTCHA. Please do so and click Next.
• Select “I forgot my password” and click Next.
• You will be prompted to use two verification methods (cell phone number and non-IC email address) that you provided to Ithaca College on your Common Application (students) or job acceptance form (employees).
  • Once you have completed verification, you will be prompted to create a new password that conforms to the Azure password policy found here: Self-service password reset policies - Azure Active Directory | Microsoft Docs

​​​​​​​If you are unable to log into your account using SSPR, please contact the IT Service Desk for assistance.