Accounts, Passwords, and Authentication Articles

Passwords, accounts, account access, multifactor authentication

Categories (2)

Self-Service Password Reset (SSPR)

Manage your password for Ithaca College accounts.

If you are enrolled in Self-Service Password Reset (SSPR), please use this link to reset your password:

If you are not enrolled in Self-Service Password Reset (SSPR), please submit a ticket using this link:

Duo Multifactor Authentication

Duo is Ithaca College's multifactor authentication (MFA) tool, which provides more robust security compared to only using a password, and minimizes the chance of unauthorized access to your accounts.

If you are already enrolled in Duo Multifactor Authentication (MFA), and would like to make a change to your DUO settings or devices, please use this link:

Articles (16)

Pinned Article Managing Your Netpass Account

Information about using and managing your Netpass account.

[DEPRECATED] How To: Run Make Admin Script; Make Admin using Self Service on Mac

Apple MacOS users may sometimes receive a prompt stating that they do not have administrative access over their computers. MakeAdmin is a script that modifies the account in order to grant the user the required access.

Account Expiration Policies

Account expiration policies upon graduation, retirement, resignation, etc.

FAQ: Password Security

This article explains how to create strong, secure, and safe passwords, as well as addressing some of the common misconceptions about passwords.

Guests and Vendors Internet and Account Access

Internet and account options for guests, visitors and vendors.

How To: Restore Missing Files or Folders on Mentor

This article explains how to restore lost files on Mentor on Microsoft Windows.

Quick Guide: Netpass Password Reset - Self Service

This is a quick guide in how to reset your Netpass password.

Requesting a Name or Netpass/Email Username Change

This article is a how-to on changing Netpass usernames.

Single Sign-On

Ithaca College provides Single Sign-On capabilities through integration with various College systems via SAML2 capable Identity Provider.

Systems Review: Which account is which?

This article summarizes the functions of many Ithaca College systems in which users may have questions about their accounts.

Understanding macOS Jamf Connect account login and password sync

Understand Jamf Connect for macOS login authentication and password sync

Understanding NoMAD Password Syncing

NoMAD is a menu bar utility that keeps the password for your college owned Mac in sync with your Netpass account.

How-to: to gain admin rights on an Ithaca College Mac

How to get admin rights on an Ithaca College Mac with

FAQ: for macOS for macOS Frequently Asked Questions