IT Services for Students

Laptop Loans for Students
Students may borrow a Windows laptop for short-term use (4 hours) from the self-service kiosk in Friends Hall.

Protect Your Office 365 Email Account with Duo!
Minimize the chance of unauthorized access to your Office 365 accounts by enrolling in Duo multi-factor authentication

FREE Microsoft Office 365 ProPlus for Personal Computers
Installation instructions for the complete Microsoft Office 365 Suite on Microsoft Windows or Apple macOS

Password Self-Service
Self-service tool for managing your Netpass account

Student Printing
Information about student printing to lab printers

General IT Help Request
Complete this form to submit an online help request to the Service Desk

All Student IT Services

 

Contact Information

Service Desk
Walk-ins Permitted (may be limited on certain days)
Location:            104 Job Hall
Phone Number: (607) 274-1000
Chat:                  ithaca.edu/itchat (new)
Email:                 servicedesk@ithaca.edu
 
Classroom Audio Visual Services
Location:            104 Job Hall
Phone Number: (607) 274-1443
 

Residence Hall Tech Support (MyResNet)
Hours: 24 hours/7 days a week
Call:    (877) 478-8893
Text:   “ResNet” to 84700
Chat:   MyResNet.com

System Alerts

Other Campus Services for Students

HomerConnect Help
Get help with the student information system from the Registrar's office.

Student Internet (Apogee)
Student internet access on campus